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Re: Subscription ends earlier
Posted: 25-Nov-2021 | 10:10AM · Edited: 25-Nov-2021 | 10:18AM · Permalink
Please run from Classic view -> Help -> Subscription Status ... see if helps.
Please check your Norton account for subscription details.
https://my.norton.com/extspa/account/subscriptions
Please confirm machine date/time stamp is correct.
Please post back progress.
- Contact Norton Support - Chat
https://support.norton.com/sp/en/us/home/current/contact-chat - Contact Norton Support - Phone
https://support.norton.com/sp/en/us/home/current/contact-phone
Re: Subscription ends earlier
Posted: 01-Dec-2021 | 1:30AM · Permalink
Have tried your suggestion but still no joy. I have purchased my 2022 360 premium I will wait till it runs out then install my new one
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Re: Subscription ends earlier
Posted: 01-Dec-2021 | 7:42PM · Permalink
Be sure you have ensured that you have turned off the Automatic Renewal for your current subscription, or you will have to deal with trying to get a refund.
As you have already purchased the new subscription, a suggestion is to contact Norton Support and ask them to add the time of from your new product key to your existing subscription. www.norton.com/contactcs
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