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Kudos0

Subscription Tab Missing In Account

Logged in today and the Subscription Tab is missing in my Account.

Jim

Replies

Kudos0

Re: Subscription Tab Missing In Account

Yeah, can you go through Order History > Order Number  and  Devices and Services (Active) shows subscription info....

Kudos0

Re: Subscription Tab Missing In Account

I posted this in Forum Feedback because this is a problem with my Account on this Forum not my NIS Account.

Jim

Kudos0

Re: Subscription Tab Missing In Account

Ooops!    I C no Subscriptions Tab ...     Me Too

Kudos0

Re: Subscription Tab Missing In Account

Phoneman, do you mean your forum account? Can you grab a screenshot of what you're seeing? Thanks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Subscription Tab Missing In Account

Yep, I just saw it with another account. The dev team is working to fix it. Thanks!

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Subscription Tab Missing In Account

Same as bjm_  just posted.

Kudos0

Re: Subscription Tab Missing In Account

Also the idea tab went missing. Was the functionality taken out?

And what does 'Searches you follow ' mean?
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
Kudos1 Stats

Re: Subscription Tab Missing In Account

The IDEAS tab is gone since there wasn't anything to do there currently. More to come later.

Searches You Follow: If you perform a search, on the results page up by the filter, you are able to subscribe to the search. They you'll be notified of any future posts that meet the search criteria. That tab on your profile shows the searches you follow. Thanks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Subscription Tab Missing In Account

Thanks Tony...
BTW, please return back the subscription tab (with some enhanced features like notifying about total updates [sum of number of updates on individual updates] on home screen)
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
Kudos0

Re: Subscription Tab Missing In Account

Thanks. We're working on it - it should be returning shortly. Thanks for your patience.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Subscription Tab Missing In Account

Looking on to it, Tony....
Hope it won't be late ..

regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
Kudos0

Re: Subscription Tab Missing In Account

Yay! Subscription tab is back...
Thanks to Tony and team..
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
Kudos0

Re: Subscription Tab Missing In Account

OK its back. And all by subscribed threads are there.

Thanks Tony.

Jim

Kudos0

Re: Subscription Tab Missing In Account

Thanks Tony and team!

Sandro

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