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Subscriptions and Upgrades Clarified
There has been some confusion about upgrading and renewing Norton products, and subscription information. This thread is to clear up any confusions regarding these terms. You can also visit THIS SITE for more information.
Subscription: This is what you purchase. With the subscription you will be able to run the software and retrieve all updates and upgrades while your subscription is still valid.
Update: This is free with a valid subscription. Just like virus definitions that you retrieve through LiveUpdate, the Update is available to all users with a valid subscription HERE.
Here’s an example:
Message Edited by Tony_Weiss on 06-13-2008 02:14 PM
Tony buys Norton Internet Security 2008 on June 1st, 2008. This includes a ONE YEAR SUBSCRIPTION for Norton Internet Security and the Norton Internet Security 2008 software.
On December 1st, 2008, Tony decides to upgrade to Norton Internet Security 2009. He downloads the FREE UPGRADE for NIS 2009. Now he has Norton Internet Security 2009 installed, with a subscription that is still valid through June 1st, 2009.
Tony realizes that he wants to renew his subscription a bit early on May 1st, 2009. So he purchases a one year subscription to extend his current subscription. Now, he has one month left on his current subscription, plus an additional year he just purchased. His Norton Internet Security subscription is now valid through June 1st, 2009. The one month remaining on his previous subscription is NOT lost; the new year-long subscription is added to the existing remaining subscription.