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Kudos0

Suddenly Product key has been disabled

Hi,

I installed Norton Secuirty (for 5 devices) on 2 computers with expiry date April 04, 2016. Today suddenly popup appeared with message 'Your trial version has expired' on all PCs.

I tried to enter the key again and I got the message 'This product key has been disabled and cannot be used (-2008)'

I have attached the screen shot from Norton online account showing I still have 3 unused licences.

Online status shows my licenses has been cancelled.

Please help me to restore the licenses on my computers.

Thanks,

File Attachment: 

Replies

Kudos0

Re: Suddenly Product key has been disabled

Hello mgoyal212

First, where did you purchase your Norton Product? What security program did you have before and how was it removed?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Suddenly Product key has been disabled

The issue has been resolved by Norton Tech Support.  Thx

Kudos0

Re: Suddenly Product key has been disabled

Hello

I'm glad to hear that your issue has been solved. Could you please mark the post which gave you the solution? In this case it looks like you solved it yourself. Thanks for coming back and letting us know it is solved. All we need now is for you to mark your post as the solution. Do you know what Tech Support did?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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