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On August 18,2017,I entered norton security on my laptop. A popup said norton error and said to call toll free number. I called number and man said he was from norton. Said if i allowed remote control,they would check my pc. I let them . the man,aaron jacob, said pc was infected and he could turn me over to tech 3 to clean up my pc said it would cost 269.99 for cleanup and for 10 year protection for $545 they could protect my pc.When the receipt came it was from cyber active in ca. which norton said is a safe site to go on. But they scammed me and refuse to give my money back.