• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

suspected virus

I recently received an update to my windows 10 and I was locked out from accessing certain programs even my control panel. When I tried to access these programs a pop up message will show "An admin blocked your access for security reasons". I regained control of my laptop by restoring to a previous restore point before the updates. I suspect the following file download caused the problem:

c:windows\system32\mmc.exe c:WINDOWS\system32\devmgmt.msc

Does anyone have this problem? Maybe someone from Norton can assist?

Replies

Kudos0

Re: suspected virus

Devmgmt.msc is Windows device manager and not a virus therefore could not cause the problem. Are you the Admin on this pc? 

Kudos0

Re: suspected virus

What was the Windows 10 update you received?  Generally Windows 10 updates will present as a notification that your computer will be restarted at a given time.

Kudos0

Re: suspected virus

I am the admin of the pc and I can't recall the windows 10 update however I suspect this is the file that locked me out of some of my apps. How do u explain that the problem disappeared after it was restored to a previous point?

Kudos0

Re: suspected virus

devmgmt.msc is part of Windows. It is NOT a virus. If you open up device manager then open up task manager you will see devmgmt.msc running. What happened is merely coincidental. 

Kudos2 Stats

Re: suspected virus

keithos:

I am the admin of the pc and I can't recall the windows 10 update however I suspect this is the file that locked me out of some of my apps. How do u explain that the problem disappeared after it was restored to a previous point?

When you revert your system to an earlier state using System Restore, the changes are not limited to undoing Windows updates.  The System Restore operation could have affected anything on your system that might have gone undetected previously.  

Kudos2 Stats

Re: suspected virus

@keithos: did you see the similar warning msg?

Were you trying to run some downloaded setup file?

If so, please upload that file to VirusTotal.com and share the link here. More, please tell us the site name you got that file.

If not, try resetting UAC to its default settings > re-try running that file again.

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)

This thread is closed from further comment. Please visit the forum to start a new thread.