Kudos0

Suspicious Norton 2015 Christmas Renewal Offer email

Posted: 23-Dec-2015 | 4:11PM · Edited: 23-Dec-2015 | 4:47PM · 5 Replies ·

Received this Norton renewal offer.  It looked suspicious so I contacted Norton support.  They informed me that the senders email address was not a recognized Norton email address.    

    

Dear Norton Subscriber!

This is to inform you that Annual Subscription of your Norton AntiVirus software will be expiring soon. At the expiration your computer might be vulnerable to dangerous online threats and malicious trojans unless you renew your Norton subscription.

We are pleased to let you know that you have been nominated for Norton Christmas Offer. Hence you are requested to renew your annual subscription with this offer.

With this limited offer you are eligible to get following benefits:

12 Months of Extra Subscription with 3-Year Norton Renewal 

 9 Months of Extra Subscription with 2-Year Norton Renewal

 2 Months of Extra Subscription with 1-Year Norton Renewal

The Coupon Code for Norton Christmas Offer is 27D22

To renew your Norton Subscription with Norton Christmas Offer click the link below.

Renew My Norton

With Regards,

Norton Promotional Team

 

Thank you for choosing Norton!

Replies

Kudos2 Stats

Re: Suspicious Norton 2015 Christmas Renewal Offer email

Posted: 23-Dec-2015 | 4:52PM · Permalink

Is this email that I received from Norton legitimate?
https://support.norton.com/sp/en/us/home/current/solutions/v71088498

Kudos1 Stats

Re: Suspicious Norton 2015 Christmas Renewal Offer email

Posted: 23-Dec-2015 | 6:27PM · Permalink

Hello GWTora

Thank you for posting your email that you received. This is the time of year when some customers may receive emails like this one. You did the correct thing in calling support to check if the email was legitimate. As bjm_ has pointed out, we could have helped you also by pointing you to our KB article. By starting this thread, hopefully, it will help to make other customers aware that such scams and phishing emails do exist and that it is a good idea to check them out. Thanks again

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 2004 N 360 22.20.5.39 Chrome latest version.
Kudos0

Re: Suspicious Norton 2015 Christmas Renewal Offer email

Posted: 24-Dec-2015 | 7:04AM · Permalink

I have previously received this email and was told by Symantec that this is a scam.

Kudos0

Re: Suspicious Norton 2015 Christmas Renewal Offer email

Posted: 18-Jan-2017 | 7:34AM · Permalink

I've received the offer 3 times and each time it connected to a chat page. I finally decided to try it and was offered 2 years of Norton 360 for $189. I have since verified with Norton that the email address from which the email was sent is not a valid Norton one. While I submitted a few replies on the chat page, I didn't give them any information they don't already have, so I'm not worried about it. I'd say they're most likely trying to scam credit card information, but they botched it by asking way too much for their "discount" offer. I wonder if they've actually gotten anything…

Kudos0

Re: Suspicious Norton 2015 Christmas Renewal Offer email

Posted: 25-Jan-2017 | 6:06PM · Permalink

Hello JohnnyCNote

Who is the email from? Please see this KB article.

https://support.norton.com/sp/en/us/home/current/solutions/v71088498_EndUserProfile_en_us

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 2004 N 360 22.20.5.39 Chrome latest version.

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