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Kudos0

Swapping From 360 to Norton Security Premium

Hi.

I want to swap from 360 to Security Premium but my subscription on 360 has just renewed for another 12 months.

What is the process for swapping from one Norton product to another when you have a current subscription? Is the outstanding subsciption automatically swapped to the new product?

Thank you.

Roger

Replies

Kudos0

Re: Swapping From 360 to Norton Security Premium

hi Roger

I your particular situation I would in the first instance have a chat with Support you may find they would transfer your subscription to NS Premium. You can contact Support using the link below:

Norton Support 

If they are not willing to assist you with the transfer the other way is to purchase NS Premium then ask them to transfer the N360 subscription to the NS Premium subscription. You may wish to cancel the auto renewal at least until it is sorted out so you don't find yourself paying for two subscriptions next year.

Michael

Kudos0

Re: Swapping From 360 to Norton Security Premium

that's if you are lucky enough to get through to support and get answers. I am about to run out of cover as I cant get a problem resolved

Kudos0

Re: Swapping From 360 to Norton Security Premium

Yahoodi:  that's if you are lucky enough to get through to support and get answers. I am about to run out of cover as I cant get a problem resolved

since you posted to abandoned Topic from 2015, please start new Topic with details regarding your issue and your setup.  Thanks

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