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Kudos0

Switching from Comcast, should I uninstall that one?

I'm switching from Comcast so I no longer have their Norton support.  I got the Norton from this website but do I need to uninstall the Comcast version before I install the new one?

Replies

Kudos1 Stats

Re: Switching from Comcast, should I uninstall that one?

Dear @Ryzix,

Thanks for using Norton product.

You can use the uninstaller available along with the product to remove Comcast version.

If you are unable to find the uninstall option in the product, please also follow the steps in the link to uninstall the product https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024...

Post restarting your machine, please proceed with installation of Norton product. Please let me know in case of any clarifications.

Thanks

Rajesh

Kudos0

Re: Switching from Comcast, should I uninstall that one?

@Rajesh_Sankaran

Info you - your link to the KB is no longer available!

Kudos1 Stats

Re: Switching from Comcast, should I uninstall that one?

Hello @yank,

The link looks to be cut while pasting. This is the link:

https://support.norton.com/sp/en/in/home/current/solutions/kb20080427024142EN_EndUserProfile_en_us

Thanks

Rajesh

Kudos0

Re: Switching from Comcast, should I uninstall that one?

I just went through the sequence on two computers that were migrated from Windows 7 (x64) to the 'free upgrade to Windows 10' and have some questions:

1) Is Symantec going to have to sue Microsoft to get access to the code they need to interface properly with their new Edge browser and automatically wipe out the Windows 10 preset Bing and Microsoft Windows security options?

2)  What is causing all the delay when loading the Norton Toolbar in MSIE 11, the last browser they have allowed Norton to integrate with?

I'm disabling the toolbar for MSIE until I get a response and migrating to Chrome which can integrate more cleanly with my phones,

"Retired Cybergeek"

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