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Kudos0

Symantec Service Framework Failure

Alrighty, this problem just started last night and neither I, nor the two techs I spoke with were able to fix it. In fact the techs seemed less able than I in this matter.

My problem is that within minutes of booting my system I continually receive a Symantec Service Framework Failure error which proceeds to crash Norton at which point I am unable to boot it back up. If, on the rare chance, Norton does boot, again a few minutes into running I receive this error and all instances of Norton vanish.

Thinking perhaps it was a potential virus I rebooted my system in safe-mode and I was able to run a full-system scan however that turned up nothing. Likewise I've run spy-bot and other malicious file seeking scans that similarly turned up nothing.

A complete reinstall of Norton also failed to resolve this problem.

Before I wade off into the nether-regions of the interwebs looking for a cure I figured I'd ask here. Maybe there is someone here able to resolve my issue. If nothing can be done to fix this then it looks like I'm stuck with the arduous task of reformatting.

So, for those techs that patrol these boards here is the error report...

As for system revelent things...

NIS 09

Windows XP Pro (Svc Pk 3)

Ask if you need more information I will do my best to provide it to you.

Regards.

Message Edited by Aldwen on 12-20-2008 01:28 AMMessage Edited by Aldwen on 12-20-2008 01:30 AM

Replies

Kudos0

Re: Symantec Service Framework Failure

Alrighty, this problem just started last night and neither I, nor the two techs I spoke with were able to fix it. In fact the techs seemed less able than I in this matter.

My problem is that within minutes of booting my system I continually receive a Symantec Service Framework Failure error which proceeds to crash Norton at which point I am unable to boot it back up. If, on the rare chance, Norton does boot, again a few minutes into running I receive this error and all instances of Norton vanish.

Thinking perhaps it was a potential virus I rebooted my system in safe-mode and I was able to run a full-system scan however that turned up nothing. Likewise I've run spy-bot and other malicious file seeking scans that similarly turned up nothing.

A complete reinstall of Norton also failed to resolve this problem.

Before I wade off into the nether-regions of the interwebs looking for a cure I figured I'd ask here. Maybe there is someone here able to resolve my issue. If nothing can be done to fix this then it looks like I'm stuck with the arduous task of reformatting.

So, for those techs that patrol these boards here is the error report...

As for system revelent things...

NIS 09

Windows XP Pro (Svc Pk 3)

Ask if you need more information I will do my best to provide it to you.

Regards.

Message Edited by Aldwen on 12-20-2008 01:28 AMMessage Edited by Aldwen on 12-20-2008 01:30 AM
Accepted Solution
Kudos1 Stats

Re: Symantec Service Framework Failure

Did you use the Norton Removal Tool for reinstalling? Are there any other security apps installed?
"All that we are is the result of what we have thought"
Kudos0

Re: Symantec Service Framework Failure

Did not try the Norton Removal Tool when I uninstalled, however I'd be willing to try that now. However it seems I cannont download it. When I follow this link when I click on "Download" I am taken to an Index page, but there is no prompt or link there to download the tool....

As for other security apps, there are none save SpyBot Search and Destroy.

Kudos1 Stats

Re: Symantec Service Framework Failure

Real Time Protection = NIS 2009 + NATBehavior Analysis = ThreatfireOn Demand = MBAM
Kudos0

Re: Symantec Service Framework Failure

Well I'm happy to repost that using the Norton Removal Tool and then reinstalling seems to have stopped this problem from occurring.

I've yte to see the problem pop up and the computer has been running most  of the day, so it seems to have worked. So thanks for the assistance! :) Should something crop up again I know where to come :)

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