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Kudos0

systweak:advanced system optimizer

why does Norton do everything possible to not let you download this program and even let you run it?

this program is windows approved and I have used it for years.

Norton deleted the program from my computer.

Replies

Kudos0

Re: systweak:advanced system optimizer

Please see asosetup.exe > VirusTotal report here <link>
Take a look at History > Quarantine > if you want to go against Norton > then Restore and Exclude

For second opinion > choose file and / or search hash at VirusTotal (link is external) or upload file to VirSCAN (link is external) and/or Jotti.   (link is external) and/or submit for review analysis > click > How to report false positives

Kudos0

Re: systweak:advanced system optimizer

Ive tried all these suggestions. Next time I boot up Norton again removes ASO.  It is not illegal to dare to use a system product other than Norton. Will you reimburse me for the now redundant ASO software I'm unable to use?

Kudos1 Stats

Re: systweak:advanced system optimizer

If you want to go against Norton you'll have to Exclude the item...Based upon the VirusTotal report that I posted earlier you'll find Symantec ~ PUA.AdvSysOptimizer ~ Signature.
Try Exclude the PUA.AdvSysOptimizer ~ Signature > that will Exclude PUA.AdvSysOptimizer from All Detections. 
Click Configure [+] at the third Exclude option > Add > search for PUA.AdvSysOptimizer (may be under Security Risk category) > Add > Apply
Note: Loading Security Risks, Please wait.... may take a few moments to load the Security Risks list. 

Kudos0

Re: systweak:advanced system optimizer

You can also turn off Download Intelligence to get aso download saved to your machine.   Since, you have not replied.  I'll presume you've sorted aso.

Kudos0

Re: systweak:advanced system optimizer

The Suggestion regarding excluding the signature works.  When selecting the PUA.AdvSysOptimizer from the security risk category, select PUA.AdvSysProtector as well.

Kudos0

Re: systweak:advanced system optimizer

Thanks. I had to fiddle and add another few keys but finally it worked.

GS

Kudos0

Re: systweak:advanced system optimizer

g semple:  Thanks. I had to fiddle and add another few keys but finally it worked.
 

Care to share what you mean by "another few keys"...? 
Thanks

Kudos0

Re: systweak:advanced system optimizer

In addition to the above. If another program in the suite disappears open Norton History and do a Restore and Exclude from future scans
Kudos0

Re: systweak:advanced system optimizer

Kudos0

Re: systweak:advanced system optimizer

asosetup.exe Threat name: PUA.AdvSysOptimizer
File Thumbprint - SHA:
00a8968d7f26a35e7da89ffadf7f0ff64f3623f5875104f4a111670b360b721d

asosetup.exe Threat name: Trojan.Gen.2  
File Thumbprint - SHA:
00a8968d7f26a35e7da89ffadf7f0ff64f3623f5875104f4a111670b360b721d

VirusTotal report <here>