I got this message from an automated email sent to me. Does any body know what it means ? and what should i do?
You should check that system to be sure that Norton Safety Minder is running.
The easiest way to do that is to log in or have your child log in and you should see the "paw" in the tray icon next to the time, as well as a toaster (a little window that pops up on the bottom right), stating that Norton Safety Minder is running.
If not there are a couple of possibilities:
1) someone tried to tamper with the system
2) the software stopped working because of a conflict with something else
The paw icon is shown in the right hand tray. But I have never had a pop up say ing that the minder is running?
Ok when you log in you should see the toaster on a monitored account.
Make sure the account is monitored, click "edit accounts" on the tray icon menu (right click the paw).
After entering your username and password, you can check to see that the account is monitored. The other way is to simply hover over the paw in the tray, and it should indicate that this account is monitored.
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