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Kudos0

Telling NIS10 to ignore a file.

Is there a way to assign a file as something Norton should ignore?  I can restore a file from quarantine, but then NIS10 just nukes it again, or whenver it's opened or I browse to it's directory. A tad annoying.

Cheers.

Message Edited by CLLL on 12-27-2009 05:32 PM

Replies

Kudos0

Re: Telling NIS10 to ignore a file.


CLLL wrote:

Is there a way to assign a file as something Norton should ignore?  I can restore a file from quarantine, but then NIS10 just nukes it again, or whenver it's opened or I browse to it's directory. A tad annoying.

Cheers.

Message Edited by CLLL on 12-27-2009 05:32 PM

Hi CLLL,

Welcome to the forum. Yes you can tell NIS to ignore a file or directory, etc. But before we do that can you give us a little more detail about why you feel that whatever NIS is finding is not a true threat?

I'd hate to have you ignore something and then turn out it really was a threat.

Thanks

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: Telling NIS10 to ignore a file.

As silly as it sounds, it's a .txt with the EICAR test string in it (harmless).Message Edited by CLLL on 12-27-2009 06:23 PM
Kudos1 Stats

Re: Telling NIS10 to ignore a file.


CLLL wrote:
As silly as it sounds, it's .txt with the EICAR test string in it (harmless).

Hi CLL,

Thanks, sounds pretty bizarre alright! It is literally just a text file with that one string? Is this the only file which is getting quarantined?

If you are sure of it's safety you can go into Settings > Computer Settings. Then click on Configure for Scan Exclusions. You can then browse to that path and select the file or folder to exclude. Make sure and do not check Include subfolders unless you are sure that is what you want to do. I'm mentioning that because this is the default setting.

Allen

Message Edited by AllenM on 12-27-2009 06:28 PM
Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: Telling NIS10 to ignore a file.

Excluding an Eicar test file sort of defeats the whole purpose, though, don't you think?
Kudos0

Re: Telling NIS10 to ignore a file.

Why? It is a test file. I'm not sure why CLL wants to have this on the computer but if that is all it is I don't see any harm in it either.

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32

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