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Kudos0

Text monitoring on one child’s android but not the other

I have 2 boys with tracfones and one shoes me the text messages, but the other device doesn’t log them in my parent account.How can I get them both to show messages for me? Both phones are android

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Kudos0

Re: Text monitoring on one child’s android but not the other

Hi @Weaver1164,

    Can you kindly share the details of the device that you are observing the issue and also the installed app version?

Thanks and regards. 
Padmanabhan
Norton Family team

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