Kudos1 Stats

Thank you Norton Driver Updater Compensation

I have been battling Norton for a month to get some compensation for the Driver Updater programme that bricked my PC. I am still furious about it but the damage has been done and time to move on. They refunded the Norton Help Desk programme which I had to buy to try and save my system (I couldn't and even their experts said the only thing I could do was to reinstall Windows and lose all my programmes, apps and configurations) and I asked for more but they gave me 12 months free subscription to Norton 360 Deluxe Plus. 

They said their engineers are well aware of the problems this programme is causing and they're looking at withdrawing it from sale until the problems are fixed. That's a no brainer, it should already have been removed. 

Thank you to Uli for his assistance and to Conner in the Norton LifeLock Advancement Team in Arizona. And thank you to Norton Fighter and SoulAsylum for their assistance in this forum.

Replies

Kudos0

Re: Thank you Norton Driver Updater Compensation

@Pedroski Thanks for sharing the good news. As always, we are glad to assist. 

SA

MS Certified Professional : Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions

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