We heard your feedback and have committed to making some changes. Starting February 4, only customers who opt-in to using Norton Crypto will have the feature installed on their systems. Previously it was installed, but disabled by default. This change will be automatically implemented for all new customers beginning February 4 and rolled out to all existing customers the following week. We are also updating our FAQ with more information about how Norton Crypto works and the fees associated with it.
We do not take for granted the trust you place in us to protect and empower you to live your digital lives safely, and we are grateful for your feedback.