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There is no 'Restore Files' option under Backup Tasks.

There are only two options under 'Backup Tasks'. They are 'Backup Files' and 'Buy More Storage'. I would like to restore all backed up files and then disable the backup feature all together.



Re: There is no 'Restore Files' option under Backup Tasks.

Hello BPatton

It's likely safe to assume you're using Norton 360 based on the description of your issue. What is not known is if you're on a fresh install or if it is pre-existing. If its a new install you have to activate the online backup on the new machine so it can then re-connect to online storage. Once done it can then let you access your prior backups for restore. Please fill in the missing details so we can help you further. 

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