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Kudos0

Is there a problem with Norton today?

Can not access Family today.   It runs very slow and then I get message that says This Web Page Is Not Available.   One time, I got message to download Norton 360 which I don't have.  My subscription does not expire till January.   I have tried using other computer and phone and still does not work.

Is anyone else having trouble?   What should I do?

Thanks

Marilyn

Replies

Kudos0

Re: Is there a problem with Norton today?

Yes same problem here. I can't connect to norton family since 17h30 Estern time, it is now 18:44 estern.

Kids can't play , the system refuse connection.

Kudos0

Re: Is there a problem with Norton today?

it's back online now 19:05h Est

Kudos0

Re: Is there a problem with Norton today?

Can you please send me your Norton Family account email address by private message via the forum by clicking Inbox at upper right hand corner?

Thanks

Katie

Thanks Katie
Kudos0

Re: Is there a problem with Norton today?

The issue should have been corrected.  If you are still experiencing this, please let me know.

Thanks

Katie

Thanks Katie
Kudos0

Re: Is there a problem with Norton today?

Yes all is working now.

Thanks

Kudos0

Re: Is there a problem with Norton today?

Hi jakesjag,

Thanks for the update.

Thanks

Katie

Thanks Katie

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