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Kudos0

TMP file

There's a file in my Windows > Temp folder I can't delete.

Its a TMP file. Everytime windows boots a new TMP file is created.

File size is 0

Date modified, created and accessed are all the same

Attributes : R

Status: Online

Owner: Administrators

All other fields are blank.

I've tried to delete the file. No luck.

It can't be zipped up, moved or copied.

I tried to scan it with Nortons and it says the file cannot be accessed. Close the program or restart in safe mode.

I restart in safemode, but the file isn't there.

I've closed down every running program windows doesn't need, but still the file cannot be deleted.

This file can't be good. Any ideas??

Replies

Kudos0

Re: TMP file

I suggest you send the file to Symantec for a check up
"All that we are is the result of what we have thought"
Kudos0

Re: TMP file

Hi Dotten,

This file could be legitimate.  A number of programs create ".TMP" files that are "locked" by windows when the owning application needs to write to it.  A common one is JET****.TMP where the **** seem to be random HEX numbers.  These, for example are related to the MS JET database engine that could be used by a number of different applications.  They show as 0 bytes, I think, because they are constantly being written to.  They aren't there in Safe Mode, because the application that needs them isn't loaded.

If you are really curious to find out what is creating and using them, there is little free tool that used to be made by SysInternals (now owned by a company who shall remain nameless  ) called Process Explorer.  Inside Process Explorer you can click on "Find" then, "Find Handle or DLL", and search for the file name.  It should show you what is using the file.  It may even be a Norton application, but if it looks like something suspicious, submit the file.

Hope this helps,

JamesB 

Kudos0

Re: TMP file

Thanks for the reply. Process Explorer shows the file belonging to Symantec Service Framework

What bothers me about the file are two things. 1. It cannot be scanned 2. My other two pc's do not have the file in the windows temp folder. Both use the same nortons av.

Kudos0

Re: TMP file

hi Dotten - those file are part of the add-on pack, so they may be exempted from scanning based on their digital signature. also, do the other two pc's have add-on pack installed - if not, that would explain their absence?

mel 

Kudos0

Re: TMP file

Thanks all, seems the tmp file is related to nortons and the add-on pack.

Kudos0

Re: TMP file

Good to hear.

No need to worry

"All that we are is the result of what we have thought"

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