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Kudos0

toolbar incompatible with outlook

hi just wondering if anyone else has had trouble with the toolbar and outlook (ex hotmail) when the toolbar is present i cant see my inbox, if i disable it it appears, any solutions out there would be apreciated, thanks

Replies

Kudos0

Re: toolbar incompatible with outlook

hi just wondering if anyone else has had trouble with the toolbar and outlook (ex hotmail) when the toolbar is present i cant see my inbox, if i disable it it appears, any solutions out there would be apreciated, thanks

Kudos0

Re: toolbar incompatible with outlook


karenaldred wrote:

hi just wondering if anyone else has had trouble with the toolbar and outlook (ex hotmail) when the toolbar is present i cant see my inbox, if i disable it it appears, any solutions out there would be apreciated, thanks


Welcome,
Can you give us some more details? OS? versions of OS and Outlook? And is it Outlook or Outlook Express?

Thanks

Dick Win 10x64 current current NSBU
Kudos0

Re: toolbar incompatible with outlook

Hello

Hotmail was changed to Outlook.com or .net, so it is neither Outlook or Outlook Express programs.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: toolbar incompatible with outlook

Hi its outlook that used to be hotmail, and my os is windows 7 and i use google chrome for a browser,,its only started recently, i can pull up the inbox but it remains blank until i disable the norton toolbar

Kudos0

Re: toolbar incompatible with outlook


karenaldred wrote:

Hi its outlook that used to be hotmail, and my os is windows 7 and i use google chrome for a browser,,its only started recently, i can pull up the inbox but it remains blank until i disable the norton toolbar


I think you'll find that this only occurs when using Chrome (and its associated NTB).  It does not happen if IE or FF (and their associated NTBs) are used.  FWIW, there are other Microsoft websites that have the same problem with the current Chromium NTB implementation. Norton has "sort of fixed" some of these sites such as the OneDrive and OneNote sites by adding specific site detections & auto-hiding to the Chromium NTB implementation. Unfortunately other websites such as Outlook and Calendar still remain dysfunctional if the NTB is not manually hidden when the site is navigated to.  Norton had been fairly proactive on addressing such problem websites when reported, but not for a while now.  Perhaps they have chosen to work on a better Chromium interface implementation rather than having to produce a potentially unending series of special exception website detection "workarounds".  Stay tuned...

Kind regards,

John

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