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Kudos0

Toolbar still disappears

29610299

Norton toolbar disappears. Norton opens slow and black at first sometimes. Toolbar has been reinstalled three times by your techs. When Norton Security does open often times the toolbar will appear. Sometimes I have to restart the computer for Norton Security to open.

Norton Security has been reinstalled many times. You're turning into a very bad program Norton.

Replies

Kudos0

Re: Toolbar still disappears

Which Norton product are you running? What version are you running? What is your OS? Which browser is this happening on? I am running Norton Security 22.8.1.14 with Windows 10 64-bit and Google Chrome as my browser. I have no such issues at all. 

Kudos0

Re: Toolbar still disappears

Latest Security. Chrome - worse on ie - Windows 7 64 bit. Not going to Windows 10 till I buy a new computer.

Kudos0

Re: Toolbar still disappears

Please elaborate. Which version is your Norton and Chrome? Windows 10 is not longer free so you would need to purchase it. Are you running any other security alongside Norton? Exactly what do you mean about the toolbar disappearing? There are two options in the toolbar for Chrome and also Chrome options. You can choose to hide the toolbar in Chrome for certain web pages by click on the toolbar up and down arrow (left side). You can also hide the toolbar completely by clicking on the "x" on the left side of the toolbar. Last the toolbar icon on Chrome can also be hidden. Can you please elaborate and exactly what is going on. I would not use IE for starters. Is your Windows completely up to date? 

Kudos0

Re: Toolbar still disappears

Norton 22.8.1.14

Latest Chrome - Version 55.0.2883.87 m (64-bit)

Toolbar just hides and sometimes won't come back unless I reboot the computer.

Windows up to date.

Kudos0

Re: Toolbar still disappears

This hard to help you with cause your giving me very short answers. Have you tried all the things I stated? Is the toolbar still actually installed in Chrome? Is it enabled? Is it only on certain webpages? Do you still see the icon in the Chrome toolbar (upper right corner next to settings)? Did you try clicking on that icon? Are you using any other security? What other extensions are you using in Chrome? Can you please elaborate and post a screenshot. Thanks, 

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