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Kudos0

Tray Icon gone after 16.7.2.11 update

Everything was fine with my NIS 2009 and then it auto-downloaded the new update and when I restarted, no tray icon.  Everything seems to be running ok, but the icon is gone.  Have restarted several times, no love.  Tried several ideas from other threads but none work, haven't reinstalled yet.  Anyone have any ideas?

Running Windows 7 Ultimate RTM

Message Edited by dslabby on 09-02-2009 09:03 PM

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Kudos2 Stats

Re: Tray Icon gone after 16.7.2.11 update

Hi dslabby, 

This is a known issue when installing the 16.7.2.11 update on a Windows 7 machine.  There is a solution posted in this thread:

http://community.norton.com/norton/board/message?board.id=Norton_360&thread.id=19526
Kudos0

Re: Tray Icon gone after 16.7.2.11 update

Thanks, the fix from this Microsoft knowledge base artical work great.

http://support.microsoft.com/kb/945011

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