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Kudos0

Tried to Remove Safety Minder, Uninstaller Program Froze, Now I Can't Install Safety Minder Again!

I uninstalled Safety Minder in an attempt to re-install the latest version. During uninstall, the program froze at "100% done" and I had to shut down my computer to close out the uninstaller.

Restarted the computer, and there is no longer a Safety Minder icon, and I received a warning email that my daughters computer had the safety minder uninstalled. Sounds OK so far, right - but...NO!  It's not.

I then tried installing the latest safety minder program, and the installer first says "you have requested that a program be uninstalled" and then it compiles error logs. When its done, it states "an error has occured" and it will not install the new safety minder. What is going on here?

PLEASE HELP!!!!

Replies

Kudos0

Re: Tried to Remove Safety Minder, Uninstaller Program Froze, Now I Can't Install Safety Minder Again!

I uninstalled Safety Minder in an attempt to re-install the latest version. During uninstall, the program froze at "100% done" and I had to shut down my computer to close out the uninstaller.

Restarted the computer, and there is no longer a Safety Minder icon, and I received a warning email that my daughters computer had the safety minder uninstalled. Sounds OK so far, right - but...NO!  It's not.

I then tried installing the latest safety minder program, and the installer first says "you have requested that a program be uninstalled" and then it compiles error logs. When its done, it states "an error has occured" and it will not install the new safety minder. What is going on here?

PLEASE HELP!!!!

Accepted Solution
Kudos0

Re: Tried to Remove Safety Minder, Uninstaller Program Froze, Now I Can't Install Safety Minder Again!

Hi Diogenio,

I've sent you a private message with the instructions to correct the issue.  You could access the message by clicking on the  icon in the upper right hand corner of the page.

Thanks,

Katie

Thanks Katie

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