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Kudos0

Trogen.Gen on mac

I have a few Trogen.Gen viruses on my mac that I've been trying to get rid of. NAV cannot repair or delete. I found path in recent activities and I have tried to find infected file in finder to delete but I cannot find it. I tried to use rm command in terminal, not working, said could not find. Path is <users/myname/Library/Mail/V2/Mailboxes/Deleted Messages (Yahoo!).mbox/E1374B44-8545-46FB-84E3-F0C2D4DE72F6/Data/5/Messages/5746.emlx> Please advise of alternative solution. Thanks in advance for your assistance.

Replies

Kudos0

Re: Trogen.Gen on mac

Since there are spaces in the path, did you use quotes around it when you tried the rm command?  If so, what is the error message from Terminal.

Kudos0

Re: Trogen.Gen on mac

Yes. Error message from terminal: -bash: !: event not found

Kudos0

Re: Trogen.Gen on mac

Can you copy and paste the entire command and response here?  Thanks.

Kudos0

Re: Trogen.Gen on mac

Im sorry, I've been to busy to reply. I appreciate your help with this. Last few scans resulted in 0 problems. Maybe it's possible I deleted the infected files. Is it possible to still have the virus and NAV not detect it anymore?

Kudos0

Re: Trogen.Gen on mac

It sounds like you were able to eliminate it.  Possibly the delete completed but there was some additional text in the command that led to the error (I couldn't quite determine what that was saying).

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