This forum thread needs a solution.

Trojan virus keeps reappearing every time I scan

Every time I conduct a scan, the same trojan virus is identified and quarantined on my MAC computer.  I consulted the tech staff at Norton twice.  The first time, the technician deleted the virus, but the next time I booted  my computer, the Norton Program would not load.  The second technician uninstalled and reinstalled the program which worked until I rebooted my computer.  I next consulted a technician from my local university.  He uninstalled and reinstalled the program but when reinstalling it, it did so as if he were installing it on a new machine (one of the selections).  This solved the problem for about a week.  Unfortunately, the problem reappeared and is now chronic every time I shut down and restart my computer and conduct a scan.

Any suggestions?

Labels: Quarantine



Re: Trojan virus keeps reappearing every time I scan

What are you using as your browser's home page? It is possible that some ad on that page is being detected by Norton.

I would suggest a second opinion scan using the FREE version of Malwarebytes. You can find it here

I am also going to ask this thread be moved to the Mac forum board for better exposure to Mac users.

This thread is closed from further comment. Please visit the forum to start a new thread.