Trojan virus keeps reappearing every time I scan
Posted: 13-Jan-2023 | 2:44PM · 1 Reply · Permalink
Every time I conduct a scan, the same trojan virus is identified and quarantined on my MAC computer. I consulted the tech staff at Norton twice. The first time, the technician deleted the virus, but the next time I booted my computer, the Norton Program would not load. The second technician uninstalled and reinstalled the program which worked until I rebooted my computer. I next consulted a technician from my local university. He uninstalled and reinstalled the program but when reinstalling it, it did so as if he were installing it on a new machine (one of the selections). This solved the problem for about a week. Unfortunately, the problem reappeared and is now chronic every time I shut down and restart my computer and conduct a scan.
Re: Trojan virus keeps reappearing every time I scan
Posted: 13-Jan-2023 | 4:52PM · Permalink
What are you using as your browser's home page? It is possible that some ad on that page is being detected by Norton.
I would suggest a second opinion scan using the FREE version of Malwarebytes. You can find it here https://www.malwarebytes.com/premium/
I am also going to ask this thread be moved to the Mac forum board for better exposure to Mac users.
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