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Trouble Using Google Docs - File Sharing?

We have new Microsoft Surface, added Norton Family   Now daughter can not access Google docs while at school.   She can at home.   The school uses Google Docs a lot so need to get this figured out.   I saw something else on Family about File Sharing and looked like it might be blocked but I do not see how to adjust it.    I am not sure if file sharing is the issue but just trying to figure it out.