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Posted: 11-Jan-2022 | 6:23PM · Permalink
Where did you leave a message for Support?
The only refunds that can be obtained are for subscriptions purchased withing 60 days. To cancel your subscription, all you do is not renew at the end of the subscription period. If doing this, be sure you log into your Norton Account and turn off Automatic Renewal for your current subscription.
Posted: 11-Jan-2022 | 6:38PM · Permalink
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
https://my.norton.com/extspa/account/subscriptions
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
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Re: Trying to cancel my account
Posted: 11-Jan-2022 | 6:38PM · Permalink
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
https://my.norton.com/extspa/account/subscriptions
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN