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Kudos0

Trying to renew my Norton subscription...

I've been using Norton for over 15 years now, never had problems. Last week I bought in a store a new subscription for 2018 (like I do every year)  I clicked 'Renew' in the tool (is still valid for 4 days) and all I get is a Norton sales page for the 2018 version,  "Please pay  €19.99."

No, I already bought a subscription! So what I can't find is: where do I feed my Product Code??

(I have an Account and am logged in at the moment)

Replies

Kudos1 Stats

Re: Trying to renew my Norton subscription...

Open Norton > Help > bottom right Enter Product Key.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Trying to renew my Norton subscription...

Thanks Krusty, but I just found it!

Norton Config, ' More Norton' , ' Add Devices' ...  

My Norton is now renewed for 366 days. And I'm exhausted.

Tomorrow I'll mark this as Solved, for now I'm going to bed.  Thanks for your prompt reaction, mate!

Accepted Solution
Kudos0

Re: Trying to renew my Norton subscription...

  Cheers!

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Trying to renew my Norton subscription...

Krusty13: Thanks for the simple direct quick answer of where they hid it this year!   Kudo+

Kudos0

Re: Trying to renew my Norton subscription...

Well, 'Help' didn't get me nowhere.

I have written down the whole procedure of Renewal. Next year I may have forgotten how or what once more...

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