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two norton icons

Hi I have two Norton icons at the toolbar on the bottom of my Windows 8 screen.

One icon consists of a black outline of a globe on a yellow background with a withe check mark on a green circle. This  presents a Norton Control Panel and starts a full scan 

The second icon is smaller and consists of six small yellow circles, each circle surrounded by a black border - this one logs onto Norton Management. The  where I get a screen that shows my computer with an x beside it and a message saying my computer is at risk. I then check a box and a whirling symbol comes on but NOTHING happens except it "times out'

What is going on here?



Re: two norton icons

Hi John,

Thanks for the post.  The forum is for the product of Norton Family.   Can you please let me know which Norton security product you are using and I'll be glad to move the thread to the appropriate forum for better exposure.



Thanks Katie

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