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Ultra-Power-Save-Mode kicks Norton Family whenever used (Android 8 latest Patches)
this is a call for help as well as an informational thread to everybody that could provide a solution that I didn't try.
Here the current case:
Android 8 (Stock + latest OTA Updates)
Our kids are able to kill NortonFamily-Monitoring whenever they want by entering the "Ultra-Power-Save-Mode" provided on the draw-down-menu of android (where enable/disable WLAN, bluetooth,data...etc. is located)
This is possible even if the device is locked after reaching a limit for the day or an emergency-block.
Sadly, that is reproduceable on all Huawei P20lite mobiles that I had access to.
Just wipe down during Family-Lock-Screen, activate Ultra-Power-Save-Mode, leave it and you can do what ever you want again.
a) As this is not restrictable via settings i cannot prevent kids from activating it.
b) it is not possible to take NortonFamily-processes out of this save-mode (even not too if i define it as one of the 6 allowed apps in this mode)
I worked with the Norton-Support-Team the last days and we tried any idea we had. (Case:38384898)
x) Take out Family from BatteryOptimization-Tasks
xx) Allow Family to be started during startup,in background and called from other apps.
xxx) ensure that no other app is playin its own games with that.
Nothing helped and finally I got the advice from Mobile-Support-Team to launch a Ticket at HUAWEI-Support and/or ask the community.
Booth is allready done, and with this steps I hope that somebody knows more or norton an huawei can put their brains together to provide a fixup for this issue.