• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Unable to Access any Files

My old laptop was stolen. I just bought a new one and am trying to restore files or download them or something. When I go to my old PC icon and try to perform any file action, I go in an endless loop for a long time and then an angrey Mr. Peanut fire hydrant saying oops. My file log says there is a backup and a restore in progress but the dates are two weeks old. Help!