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Kudos0

Unable to access documents using GoogleDrive

Hi - I'm trying to access shared documents from google drive. Have no problem accessing this at work (at a school) but can't access at home, so I suspect there is an issue with my firewall settings. No idea how to fix that so would appreciate assistance. The link I am trying to access is as follows:

https://drive.google.com/open?id=0B4kE9nowGF3zLXBjSU1zVXltQXc

My son also has issues accessing google apps at home but can use them at school no problems as well.

Thanks in advance

Replies

Kudos0

Re: Unable to access documents using GoogleDrive

Are the files enabled for 'Offline Access'. Have you connected before to google drive from your computer(s)?

DELL XPS 8900 / I7-6700 / 64bit / 16GB RAM Win7 Pro - Norton Security
Kudos0

Re: Unable to access documents using GoogleDrive

Kudos0

Re: Unable to access documents using GoogleDrive

Have connected to Google drive at work but have been unable to connect at home. Here is the screen shot of what happens when I try and open google drive at home:

Sorry if I am being dense.

File Attachment: 
Kudos0

Re: Unable to access documents using GoogleDrive

FWIW ~ from your screenshot < https: //drive.google. com/a/education. nsw.gov. au/ >
lands on I don't know what's normal re drive.google.com/a/education.nsw.gov.au
YMMV

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