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Unable to block youtube

Hi I have firefox and Norton family "basic" I blocked all catégories for my son and added a specific restriction for YouTube (by entering the url) as it didn't appear to be part of any Category. Still my son can access youtube, when almost all other sites are blocked. It is weird.... Thank in advance for a solution



Re: Unable to block youtube


Please check the browser that your child uses to see if the add-ons for Norton Family is enabled.  You can find it at
Tools ->  Manage Add-ons in IE if IE is being used.

Tools -> Add-ons -> Extensions in Firefox if Firefox is being used.

Go to chrome://extensions then Extensions in Chrome if Chrome is being used.

When the Norton Family program detects the extension is disabled, the Norton Family program sends an alert to the parent.  

The Norton Family program still logs Web activities and also blocks websites when the Norton Family extension is disabled.  The disabled functions are

*Social networking

*Safe searching

*Video monitoring (for Premier users)

*HTTPS web monitoring

Please check to see if you get any alert message about the add-ons for Norton Family is disabled in NF online account. 



Thanks Katie

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