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Unable to configure Norton Internet Security Identity Safe
Using Norton Internet Security 220.127.116.11 on a brand new Windows 8 machine.
Tried to configure Identity Safe and was prompted to enter my Norton userid. The system detected that I am a valid Norton user and prompted for the password. I entered the password and it was rejected as incorrect. I tried several times and even changed the password via the prompt to no avail.
I am able to login to the Norton Web site with the userid/password combination but unable to get through the Identity Safe configuration because the password is always rejected.
I removed all special characters from my password per chance that was the problem but it was not. My userid/Email has a dash in it.
Would appreciate any help that could be provided. Thanks.