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Kudos0

Unable to enter subscription code

I bought NF Premium, and I have a product key. I want to enter it in the Norton Family Website. But in my Account settings, I do not see a "My Subscription" tab.

EDIT: Okay, so now I logged in on Edge browser, and I see the tab. But I still don't see where to enter my new subscription code.

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Kudos1 Stats

Re: Unable to enter subscription code

Hi shmu26,

Please log into Norton Family website and scroll to the bottom, you will see a text box with the label "Have a product key, Enter it here", please enter your product key there and click on the arrow button next to it.

Please let us know if you still face any issue.

Thanks!

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