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Unable to log into Norton Identity safe
A week or so ago after a LiveUpdate, I am no longer able to access my Norton account online or my identity safe vault via the computer or PC (this includes any PC anywhere.) This has happened before and a new LiveUpdate eventually fixes it. I can usually access my vault online, but this time I can't even do that. It can find my Norton online account by my email, but it says the password is incorrect, which it is not. I know the password is correct because I have the Norton Android app installed on my Samsung Note and it still works fine with my regular account user name, password and vault password. Thank heaven I exported all my identity safe information before the update.
I contacted support, they told me to make a new vault which would delete all my information, which I told them I would not do, since I know what caused the problem in the first place.
Is anyone else having this issue? I'm SO done with Norton, time to move on.