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Unable to log into onlinefamily
We have 17 computers set up with Norton family version 126.96.36.199 on Windows7, using Explorer 11. We are no longer able to log into Familysafe. We only receive the following error:
Sorry, An error has occurred on the server. Please, try your request again later.
An error has occurred with our service, your data is safe, but for your protection and to prevent any possible loss of data your request was halted. The error has been logged and reported and we will look into it shortly.