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Unable to login to account in ID safe
I have NIS 21.6, with win 8.1.
When I try to access vault, after putting my email address associated with Norton account, when it ask for the account password ( not the vault password )..it says "incorrect password" .
But when I go to mynortonaccount.com I can login with same password.
I have tried with different email ( different account ), but it's still the same.
And also I can't login to my email in product interface, it says the error " failed to login "
I have tried running NRT 3 or more times, removed all norton folder from program data and even some if it's registry contents...but it's a no go.
In my other computer everything is working fine.
Any Idea what's the soultion ?