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Kudos0

Unable to see my own posts

Posted: 24-Oct-2023 | 11:33PM · 2 Replies ·

I recently raised a question entitled "Difficulty connecting to open WiFi" but Norton doesn't allow me to see or update it. When I click on links from update emails I receive a permission denied message. I can't even see it when logged into the community. I have precisely one Norton account so how has this happened? Unimpressed.

Replies

Kudos0

Re: Unable to see my own posts

Posted: 25-Oct-2023 | 7:57AM · Permalink

Hello Mark. You are correct. This post is 1 of 6 that show on your account activity. The other 5 appear to have been stuck in moderation for some reason. I will call attention to an admin to find out what the issue is. 

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Kudos0

Re: Unable to see my own posts

Posted: 25-Oct-2023 | 8:10AM · Permalink

Update: I reported the issue with your account, lets give someone at Norton a bit to respond and see what they can tell us. 

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1