Solved.
Kudos0

Unable to Verify Client websites - Norton WebSafe

Posted: 21-Jul-2015 | 11:01PM · 7 Replies ·

Hi,

I recently submitted about 8 additional client websites for Norton Websafe verification. I already had one site that was verified and one site that was still unverified (was submitted two years ago!). Anyway, I logged in again and, apart from the original website that was verified some time ago, all the other websites that were awaiting verification have disappeared. For example, when I click on site dispute I just get the message "We can't find the page you requested. You could try one of the links from the menu above, or you can visit our home page."

Should I re submit all my sites again? I did send a support email regarding the site that had been awaiting verification for the last two years but no response.

Thank you.

Accepted Solution
Kudos0

Re: Unable to Verify Client websites - Norton WebSafe

Posted: 22-Jul-2015 | 4:53AM · Permalink

Thank you for resolving this issue.

View Accepted Solution in Context

Replies

Kudos0

Re: Unable to Verify Client websites - Norton WebSafe

Posted: 22-Jul-2015 | 12:31AM · Permalink

Hi,ckdnz. I'll see if I can get someone from Symantec to respond.

Kudos0

Re: Unable to Verify Client websites - Norton WebSafe

Posted: 22-Jul-2015 | 1:55AM · Permalink

Great. Thank you for help.

Kudos0

Re: Unable to Verify Client websites - Norton WebSafe

Posted: 22-Jul-2015 | 4:01AM · Permalink

Hi ckdnz,

Could you please provide us the list of sites you have submitted for ownership verification?

Cops

Accepted Solution
Kudos0

Re: Unable to Verify Client websites - Norton WebSafe

Posted: 22-Jul-2015 | 4:53AM · Permalink

Thank you for resolving this issue.

Kudos0

Re: Unable to Verify Client websites - Norton WebSafe

Posted: 21-Aug-2015 | 1:29PM · Edited: 21-Aug-2015 | 1:31PM · Permalink

Hello ckdnz

I was just going through this Forum and I noticed this thread which you marked as solved. Cops had asked you for a list of sites. Did you submit the list to him and were your sites tested and verified? Did you want to mark this thread as solved?

https://community.norton.com/en/forums/unable-verify-client-websites-norton-websafe

Thanks.

@ckdnz

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 2004 N 360 22.20.5.39 Chrome latest version.
Kudos0

Re: Unable to Verify Client websites - Norton WebSafe

Posted: 21-Aug-2015 | 10:42PM · Permalink

@floplot Yes, he did, thank you. Issue has been resolved. Can't see an option to mark it as solved though.

Kudos0

Re: Unable to Verify Client websites - Norton WebSafe

Posted: 22-Aug-2015 | 1:11PM · Permalink

Hello

Yes, you did already mark it as solved. It was just that I didn't see the list of sites, so I was wondering if it was really solved. Thanks for confirming that it is solved.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 2004 N 360 22.20.5.39 Chrome latest version.

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