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Kudos0

Unable to verify my website (hosted by Shopify)

Hello,

I am having trouble verifying my website through Norton. my website is www. Regulatergaming .com and i have put the meta tag at the top, and i posted the file. The file was uplaoded and its viewable at http://www.regulatergaming.com/nortonsw_302ffcb0-fd51-0.html . Also the meta tags are there but it still will not verify. I see its a problem shopify and norton. Is there anyway we can fix this and get our website verified and tested. 

Replies

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello Regulater

I can see the Meta Tag on your website. I will notify the Safe Web Team that your site is ready to have ownership verified and rated. Please stay tuned to this thread for the next day or two. The Safe Web Team will post back here with their report.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

Thank you for the fast reply. We will be watching the thread. 

Accepted Solution
Kudos1 Stats

Re: Unable to verify my website (hosted by Shopify)

Hi Regulater
 
We have manually verified ownership of your website 'regulatergaming.com' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=regulatergaming.com

Cops

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello Regulater

Good Luck  on having your website rated as Green Go. Since your issue has been solved now, could you please mark the post which gave you the solution.?

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi there,

We're having similar issues to Regulater at our site www. ballyrobertgardens .com.

We'd be grateful if any would could help us!

Paul

Kudos1 Stats

Re: Unable to verify my website (hosted by Shopify)

Hi Paul Pa

Your site ownership has been manually verified and your site 'ballyrobertgardens.com' has been submitted for analysis. Note that the initial evaluation process may take up to two weeks to complete.

Cops

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi Cops,

Thanks very much - I'll keep an eye on it!

Paul

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello Paul Pa

Your website is now evaluated as Green OK. Good luck with your site. Since your issue is solved, could you please pick the post that gave you the solution and mark that post as the solution?

Thanks

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi floplot,

Sure! how do I do that?

Paul

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello Paul Pa

Sorry, I guess you can't mark the post since you are not the original poster or starter of the thread. This thread is already marked as solved. If you had started a new thread, then you could have marked the post. Sorry I missed seeing that the thread was already solved.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

I am having trouble verifying my website through Norton Safe Web. My website is www. lightingpossibilities.com (powered by Shopify) I have placed the meta description in the websites code and even downloaded the HTML file. I continuously attempt to get it to verify without any luck. Can you help me with this? It's important that my customers feel safe whilst shopping online, and we all look for the Norton "Green" for safe websites!

Thank you in advance

Kudos1 Stats

Re: Unable to verify my website (hosted by Shopify)

Hello lightingpossibi...

I found the Meta Tag, so I will notify the Safe Web Team. Please stay tuned to this thread for a response from the Safe Web Team on Monday night after midnight EDT.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

Oh, THANK YOU very much! I'll keep an eye out for their response.

Thanks!!!!

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Many Thanks...All resolved!

lightingpossibilities.com

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi lightingpossibilities,

Your site ownership has been manually verified and your site 'worldofsubaru.com' has been submitted for analysis. Note that the initial evaluation process may take up to two weeks to complete.

Cops

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello Lighting Possibilities

I have reported to Safe Web that they have posted the wrong site. Please stay tuned for another response from the Safe Web Team on Tuesday night after midnight EDT. Sorry they made the error.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi lightingpossibilities,

Sorry for the incorrect website name in earlier reply.

Your site 'lightingpossibilities.com' has been submitted for analysis and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=lightingpossibilities.com

Cops

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Having the same issue with riverwalksolutions.com. Tanks in advance.

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello Timothy K Coyle

I will notify the Safe Web Team. Please stay tuned to this thread for a response from the Safe Web Team on Sunday night after midnight EDT

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi Timothy K Coyle,

Your site 'riverwalksolutions.com ' has been submitted for analysis and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=riverwalksolutions.com



Cops

Kudos0

Re: Unable to verify my website (hosted by Shopify)

I'm having exactly the same problem with my Shopify website www.atishoogallery.co.uk I've tried Norton online chat and they don't seem to know what I'm talking about. I've put the meta tag on my homepage but Norton Safe won't verify it. Help please.

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello Hackneyliz

I can see the Meta Tag on your homepage. Please stay tuned to this thread for a response from the Safe Web Team on Sunday night after midnight EDT.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi Hackneyliz

Your site ownership has been manually verified and your site 'atishoogallery.co.uk' has been submitted for analysis. Note that the initial evaluation process may take up to two weeks to complete.

Cops

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Any updates on this, my site www.atishoogallery.co.uk is still showing up as unsafe with Norton. It's now over two weeks later. Thanks.

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello Hackneyliz

I just checked your report now and it is now showing as untested. I was able to access your website without any blockages. I will notify the Safe Web Team that it is now showing up as untested. Please stay tuned to this thread for a response from the Safe Web Team on Thursday night after midnight EDT.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi

Your site ownership has been manually verified and your site '
atishoogallery.co.uk ' has been submitted for analysis. Note that the initial evaluation process may take up to two weeks to complete.

https://safeweb.norton.com/report/show?url=atishoogallery.co.uk

Cops

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello Hackneyliz

Your website now has the Green OK in Google. Good luck with your site. Since your issue is now solved, could you please mark the post which solved the issue by clicking on Mark As Solution on the bottom of each post.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi!

I'm having an exact same issue verifying with Norton. My website is soapymania .com (by shopify). Could you please check it for me?

Thank you!

Kudos0

Re: Unable to verify my website (hosted by Shopify)

https://safeweb.norton.com/report/show?url=soapymania.com

Safe Web Help for Site Owners
https://safeweb.norton.com/help/site_owners

We'll try to raise attention to your concern.

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi SoapyMania

Your site ownership for 'soapymania.com' has been manually verified and submitted for analysis and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=soapymania.com

Cops

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi! Thank you for your comment and effort. However, now it shows wrong country (I'm from US not Canda) and still unverified. Can you please take a look at it?

File Attachment: 
Kudos0

Re: Unable to verify my website (hosted by Shopify)

SoapyMania:  Hi! Thank you for your comment and effort. However, now it shows wrong country (I'm from US not Canda) and still unverified. Can you please take a look at it?

https://iplookup.flagfox.net/?ip=23.227.38.32&host=soapymania.com 

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello

I will check with Safe Web about the difference between his statement here in the thread and what the Safe Web report shows. Please stay tuned to this thread for another report from the Safe Web Team on Sunday night after midnight EDT.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi Floplot,

The website "soapymania.com" Green now. Please verify.

Cops.

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hi Console_Ops, Floplot, 

Thank you for your time and effort. However, it still shows Canada, I'm in US (California). Could you please fix it? 

Thanks

Kudos0

Re: Unable to verify my website (hosted by Shopify)

Hello SoapyMania

Have you seen the Private Message which I sent you? The explanation is in that PM.

The Inbox is shown in the above screenshot.. It can't be done manually,

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11

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