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Kudos0

Unable to verify ownership and re-evaluate website

I have tried to contact support and have had no success in getting a solution. Several weeks ago, my site was compromised. Norton flagged it as unsafe. The issue was resolved withing 24 hours. I tried to resubmit the site via safeweb but get an error when clicking the verification button. Site runs wordpress so unable to use META and did upload the html verification  file - http:// www . valleyharvestchurch . info/nortonsw_7c577ef0-a2be-0.html website is http:// www . valleyharvestchurch . info/ 
 

Please help get this site off of Norton's unsafe list.

Replies

Kudos2 Stats

Re: Unable to verify ownership and re-evaluate website

Hi smartone,

Your HTML file looks okay and I will notify the Safe Web team.. Please allow them a few days to respond back to you in this thread.

In the mean time, please check the spelling of the URL as registered on Norton Safe Web.  It must be an exact match.

I do have one question. Your site takes quite some time load even on a fast broadband connection.  For the first 31 seconds I am looking at a blank page with the just the menu text.  About 8 seconds later the remainder of the site loads. It doesn't perform well on Google Page Speed Insights:

https://developers.google.com/speed/pagespeed/insights/?url=valleyharvestchurch.info&tab=desktop

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: Unable to verify ownership and re-evaluate website

Phil_D,
Thanks.....I was thinking slow load was my setup. 

Kudos0

Re: Unable to verify ownership and re-evaluate website

Thanks. I will address this. My caching was off and also the site goes through a firewall now.

Kudos0

Re: Unable to verify ownership and re-evaluate website

Hi smartone,

We have manually verified ownership of your website 'valleyharvestchurch.info' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=valleyharvestchurch.info

Cops

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