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Unavailable Browser in Norton Toolbar

I have the same problem: When clicked, it reads "the product is inactive".Also, "Unavailable. Browser restart needed"  This is in the Norton toolbar. When I click on the 'product inactive' dropdown, it reads "Identity Safe is locked down. . . etc'"  It offers a FIX or CANCEL button. Pressing FIX does nothing!  I have deactivated the item both in NIS 2012 and reactivated with no result.  I have uninstalled IE9 and reinstalled it.  It is the 32 bit version running on a 64 bit machine (windows 7 professional).  Everything was working this morning until updates.I can still access the file but it is inactive in IE9.

Do you have a fix.

[edit: Clarified subject.]