• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos1 Stats

Uninstal Kaspersky

There are 2 files that Kaspersky Internet Security (KIS) will not let me delete.  Thus Norton internet Security won't install.  What do I do to completely uninstall KIS?

Replies

Kudos3 Stats

Re: Uninstal Kaspersky

You have tried Start > Control Panel > Add\Remove Programs? If that didn't work completely, try the Kaspersky removal tool:

http://support.kaspersky.com/faq/?qid=208279463

Kudos0

Re: Uninstal Kaspersky

Hello

If that doesn't work, please delete any remaining folders that you may find. You can also try ccleaner and delete things connected to kaspersky, but please back up before using that and be careful of what it may delete if there are .dlls which may also be used by other programs and hooked up to kaspersky. Are you using anything with Roxio installed? Thanks

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.19.8.65 Core Firmware 288 Chrome latest version.
Kudos0

Re: Uninstal Kaspersky

Hi tcourbat,

Even if you uninstall Kapersky via the control panel (add/remove programs) you should still run their removal tool before attempting to install NIS.

Best wishes.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: Uninstal Kaspersky

I uninstalled KIS 2011 yesterday and could not believe how quickly it went. I used this link: 

Download Kavremvr1.0.131 and run the .exe file. Enter the code as displayed in the image and Click the Remove button. It literally was that easy...I was skeptical but tried and it went fine. It is for KAV or KIS 2011. I then loaded NIS 2011 via CD and all smooth!  Believe it or not....I am using Windows 7 X64. Good luck!

Norton Security 2015 Beta/ Win.7/ Chrome.
Kudos0

Re: Uninstal Kaspersky

I DO have a Roxio program installed - Roxio Creator Premier.  Is there a conflict with Roxio as well?

Thanks so much,

Tom

Kudos0

Re: Uninstal Kaspersky

Hi Tom,

Did you run the Kapersky removal tool as indicated? The only problem with Roxio is that one user reported a problem where Roxio had to be reinstalled after running the Norton removal tool which you are not needing to do.

You should run the Kapersky removal tool and then see if NIS installs OK.

Best wishes.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32

This thread is closed from further comment. Please visit the forum to start a new thread.