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Kudos0

Uninstall credenials

Child uninstalled norton family on windows 10. I re-installed but can not find a setting to require a password to uninstall

Replies

Kudos0

Re: Uninstall credenials

Hello,

Can you please clarify how you detected that the child had uninstalled? Was it because you weren't receiving any activity logs in the web site?

Uninstall requires the parent to authenticate using their Norton credentials, and we'll send you a private message to understand more on your scenario.

Thanks, Suresh
 

Kudos0

Re: Uninstall credenials

I noticed there was no search history, so I asked.  He told me he found an uninstall folder on the desktop and when he double clicked, it uninstalled the program.  I have since re-installed the program and deleted the folder from the desktop.

Kudos0

Re: Uninstall credenials

Hi devbix,

Thanks for the update.  I've sent you a private message.  Please access the private message via the forum by clicking Inbox at upper right hand corner.

Thanks

Katie

Thanks Katie

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