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Kudos1 Stats

uninstall Norton online backup on new ACER laptop cannot post reply there

what I did in registry : Computer/HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SMDen

1. exported the node into a file (just in case)

2. deleted OEM related to Norton Online Backup - OEM2 ... Norton

3. renamed OEMs below it OEM3 to OEM2, OEM4 to OEM3, etc...

4. restarted Windows

looks like it works

Replies

Kudos0

Re: uninstall Norton online backup on new ACER laptop cannot post reply there

I wouldn't suggest that particular course of action for most users. Making changes to the registry can have an adverse effect especially when you are unsure as to what you're doing. It's always better to contact Tier 1 before.

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