Updated Password Manager App won't allow new or edits to logins/passwords
Posted: 16-Aug-2022 | 11:31AM · 7 Replies · Permalink
Norton Password Manager App updated on my phone on 8/15/22 and Google Play shows a latest update date of 8/11/22. The new version is 18.104.22.16885.
Now I can't use the app on my phone (Android version 12 on Samsung Galaxy S21+5G phone) to add any new logins/password entries or edit any existing login/password entries. I tried restarting my phone, closing and logging back into the Password Manager App without success. I also tried using another phone with IOS = iPhone 13 with the same failing results. I attached 2 screenshots to show the problem. The 1st screenshot shows a new item trying to be added as "test" but the save checkmark in the top right stays grayed out and won't save a new login/password entry. The 2nd screenshot shows the version of the App on my phone. Without the ability to add or edit a login/password entry in the Norton Password Manager App then it is pretty useless moving forward. This needs to be fixed.
Re: Updated Password Manager App won't allow new or edits to logins/passwords
Posted: 07-Sep-2022 | 8:29AM · Permalink
This issue is fixed in version 22.214.171.12487 for Android and 126.96.36.199 for iOS.
Please update to the latest version from the appropriate store and let us know if you still face any issues.