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hi from nz joined forum to hopefully get some advice on my update prob - which may be quicker than tackling nortons help desk or technical advice. apologies if you've heard all this before. here goes. i run windows xp. when 1st installed norton internet security 08everything fine all green ticks + automatic updates to boot. 3 months down the track i start getting the orange ball with exclamation, then the red ball with x on bottom task bar. run protection updates green tick no new updates were found. run scan no viruses found etc green tick. update security inspector to current date. computer date and time are ok. according to the housework im doing i dont have a problem - except my computer is at risk. go through help desk and run intelligent updater. this apparently fixes the problem. get green norton tick on bottom task bar and computer is secure. 2 weeks later have to repeat entire process - done this 3 or 4 times. i don't seem to be recieving automatic updates which is somewhat annoying as i assumed they were part of what id paid for. thanks anyone in anticipation of a reply. please explain in laymans terms for amateur. sk.