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Used Norton Power Eraser and now windows will not boot..at all
Computer: Toshiba Satelite L505D-S5983
OS: WINDOWS 7 32bit?
The other day I noticed that I had the redirect malware/virus on my laptop. Norton 360 couldn't see it so after reading up on the net, I tried Power Eraser and then deleted my cookies, temporary files, etc. That seemed to work. The next day the problem was back so I attempted to use Power Eraser again. It said it had to reboot my computer so I agreed but it never fully booted back up and won't now, no matter what I do. All I get is the inital flash of Toshiba logo with Press F2 for setup or F12 for boot menu, then black with blinking cursor. That's it. I can't even boot it up in safe mode and I have no recovery disk, though one is on the way.
Is there any way I fix this without the disk? Everything is stored on that laptop and I have no idea how long Toshiba takes to send a new disk or if that will work. And yes, I realize I'm a dum dum for following instructions for someone else's problem. Thoroughly chastized.