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Kudos0

UTC+0 Showing in Online Family System Status

Hello, Community!

When I click on the "Online Family" button in the main "Norton Internet Security" screen, I see my "Norton Online Family System Status" information.  It scrolls through recent events.  The events are correct, but all the timestamps are listed as UTC times, not UTC-8 (my time zone - Pacific).  My computer is set up properly as Pacific (just verified), as is the machine my child was using (also just verified).  However, when I click on "Get Details", everything is listed properly as Pacific.  It's only in the scrolling "system status" window that the times are UTC.

Is there a setting I need to tweak, or is this a bug?  At the very least, I would want to list it as a usability bug since I think the interface should be smart enough to detect the time zone of the machine it's running on and/or the machine the time was logged on.

Thoughts and/or advice?

Thanks!

Jason...

Monitoring System: Windows 7 64-bit Professional, 8GB RAM, NIS 2012 (19.2)

Monitored System: Windows 7 32-bit Professional, 4GB RAM, NIS 2012 (19.2)

Replies

Kudos0

Re: UTC+0 Showing in Online Family System Status

Hello, Community!

When I click on the "Online Family" button in the main "Norton Internet Security" screen, I see my "Norton Online Family System Status" information.  It scrolls through recent events.  The events are correct, but all the timestamps are listed as UTC times, not UTC-8 (my time zone - Pacific).  My computer is set up properly as Pacific (just verified), as is the machine my child was using (also just verified).  However, when I click on "Get Details", everything is listed properly as Pacific.  It's only in the scrolling "system status" window that the times are UTC.

Is there a setting I need to tweak, or is this a bug?  At the very least, I would want to list it as a usability bug since I think the interface should be smart enough to detect the time zone of the machine it's running on and/or the machine the time was logged on.

Thoughts and/or advice?

Thanks!

Jason...

Monitoring System: Windows 7 64-bit Professional, 8GB RAM, NIS 2012 (19.2)

Monitored System: Windows 7 32-bit Professional, 4GB RAM, NIS 2012 (19.2)

Kudos0

Re: UTC+0 Showing in Online Family System Status

Hi jasonwpegg,

I assume the time stamps for activities at Activity -> Web are correct when you log onto your Norton Online Family account.

We will check into this.

Thanks,

Katie

Thanks Katie

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